General Information

Airport Transfers

Getting to and from Gold Coast airport

The Gold Coast airport is just a 20 minute drive from Broadbeach North, where the Gold Coast Convention and Exhibition Centre (GCCEC) is located. Please see the following transport options:

Taxi

A taxi fare from Gold Coast Airport to Broadbeach North is approximately A$75.  If you would prefer to pre-book your taxi during your stay on the Gold Coast, please refer to:

Gold Coast Cabs – Phone: 131 008. Website: http://www.gccabs.com.au/home

Uber

You can request a ride from Uber from the Airport. Just request your Uber once you have exited the terminal and your driver will meet you at the Uber pick up point which is located at the northern end of the terminal, outside the departures area. 

A typical UberX (low cost ride) to the GCCEC costs A$34 – 45 and a typical UberSELECT ride (higher end service) to GCCEC costs A$55 – 73For more information on Uber please see here.

To get around by the TransLink bus, train, tram and ferry services you require to purchase a ticket. This can be either a paper ticket, a one day limited go explore card or if your staying for a few days, you can purchase a go card and save up on all service fares.

Buses 

The bus route 777 departs every 15 minutes from 07:00 am to 07:00 pm from the airport to Surfers Paradise and Southport.

The bus route 760 departs every 30 minutes from the airport to Varsity Lakes Train Station.

Please visit here to plan your journey or call 13 12 30 for more information.

Trams

The G:link Trams operate between Broadbeach South and Helensvale.

Please visit here to plan your journey or call 13 12 30 for more information.

Sky Bus

The Sky Bus single adult fare from the airport to your accommodation is A$21 and the return fare is A$38. Please check here for your price zone and further services.

Time

Gold Coast is 10 hours ahead of Greenwich Mean Time and does not operate Daylight Savings Time.

Climate and Clothing

In Gold Coast, the average temperatures are as follows:

  • Winter (Jun-Aug): 10-21 ºC (50-70 ºF)

Generally Australians are informal dressers.  We suggest you bring a jacket and tie with you for special occasions.  A light jacket is recommended for evenings. Please refer to the information on the social program for dress at social functions organised as part of the Conference as some of these may require formal evening dress.

Please refer to the information on the social program for dress at social functions organised as part of the Conference as some of these may require formal evening dress.

Shopping

Shops on the Gold Coast open from 0900 to 1730 hours during the week with late night shopping on Thursday until 2100 hours.  On Saturday, most shops open from 0900 to 1700 hours. 

The closest Shopping Centre to the GCECC is Pacific Fair which is newly renovated and offers you a more than just shops to explore.

In addition to that you can explore a few other shopping centres nearby such as Surfers Paradise Centre, Chevron Renaissance, Harbour TownMarina Mirage and Robina Town Centre. Please refer to their websites for individual opening hours.

Eating Out

Bistros, restaurants, cafes and coffee shops offer varied menus, prices and decor.  Local specialties such as seafood and Australian wines are worth trying.  At some restaurants you can keep the liquor bill down by taking your own wine or beer.  These are called “BYO” restaurants, an abbreviation for “bring your own”.

Click here to find out more about fantastic Food & Wine experiences on the Gold Coast

Banking and Currency

Decimal currency is used in Australia with the dollar as the basic unit (100 cents = A$1). Notes come in A$100, A$50, A$20, A$10 and A$5 denominations.  Coins come in 5c, 10c, 20c, 50c, A$1 and A$2 denominations.  Currency exchange facilities are available in most banks, hotels and airports and operate normal business hours.  Credit cards are accepted at most restaurants and shops, the most widely used being Mastercard, Visa and American Express.

Electricity

Electrical current is 240/250V, AC 50Hz.  The Australian three-pin power outlet is different from that in many countries, so you will need an adaptor.  If your appliances are 110V, check if there is a 110/240V switch.  If not, you will need a voltage converter.  Universal outlets for 240V or 110V shavers are usually found in leading hotels.

Goods and Services Tax (GST) / Tourist Refund Scheme (TRS)

All prices quoted in this brochure are inclusive of 10% GST (Goods and Services Tax), unless otherwise specified.  GST applies to most goods and services in Australia.

The Tourist Refund Scheme (TRS) is administered by the Australian Customs Department and enables travelers departing from Australia to claim a refund of the GST and Wine Equalisation Tax (WET) paid on goods bought in Australia.  For detailed information on the TRS visit the website of the Australian Customs and Border Protection Services of the Australian Government.

Insurance

Registration fees do not include insurance.  It is strongly recommended that at the time you register for the Conference and book your travel you take out an insurance policy of your choice.  The policy should include:

  • Loss of fees/deposit through cancellation of your participation in the Conference or through cancellation of the Conference,
  • Loss of international/domestic air fares through cancellation for any reason,
  • Loss of tour monies through cancellation for any reason including airline or related services strikes within Australia,
  • Failure to utilise tours or pre booked arrangements due to airline delay,
  • Force Majeure or any other reason,
  • Medical expenses (including sickness and accident cover),
  • Loss or damage to personal property,
  • Additional expenses and repatriation should travel arrangements have to be altered,
  • Medical expenses.

The Conference Managers cannot take any responsibility for any participant failing to arrange their own insurance. This insurance is to be purchased in your country of origin.

Language

The official language for the Conference is English.

Passport and Immigration (VISA)

All visitors to Australia must have a valid visa to travel to and enter Australia.  Welcome letters can be requested by emailing the Conference Managers (contact details in footer of the website) following completion of Conference registration.  For VISA information please download the following information factsheet from the Australian Immigration Office.

Note – it is strongly recommended that Australian visa applications are lodged at least two months prior to departure from your point of origin.

Photography

The Conference Hosts and Conference Managers have arranged for photography onsite throughout the event.  The images may be used for post-Conference reports, case studies, marketing collateral and supplied to industry media if requested.  If you do not wish for your photo to be taken, please inform the photographer and move out of camera range.

Planning your Travel

Because of time changes and jet lag we suggest you arrive in Australia a few days prior to the commencement of the Conference.  This will enable you to relax and familiarise yourself with your hotel and its surrounds before the start of the Conference.

Privacy

Australia operates under the Privacy Act 1988 (Cth), as amended, and the Privacy Amendment (Notifiable Data Breaches), 2017.  The objective of these is to protect the right of the individual to privacy of their information.

Europe operates under the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), a regulation in EU law on data protection and privacy for all individuals within the European Union. The GDPR aims primarily to give protection to citizens over their personal data.  The legislation was adopted on 27 April 2016. 

The Conference Managers comply with these legislations and are committed to protect the right of the individual to privacy of their information.

Arinex will not sell your personal information to third parties.  If you believe that any information we are holding on you is incorrect or incomplete, please email us and we will promptly correct the information.  You may also withdraw your consent for use of your information by advice to us in writing. 

Why do we wish you to provide your information?

We require your information to facilitate provision of information to you regarding the Conference and to facilitate your participation in the Conference.  Information collected in respect of your proposed participation in any aspect of the Conference will be used for the purposes listed below.  You can give or withhold your consent for each or all of these uses.  Please indicate your preferences when completing your registration form but please note that we will be unable to forward any information relating to the Conference or to communicate with you regarding your registration if you select ‘no’ to point 1.

What we will do with your information?

  1. Planning and conduct of the Conference including arrangements for your participation (e.g. accommodation booking);
  2. In the Delegate List published for the Conference;   
  3. May also be provided to organisers of future occurrences of this Conference;     
  4. May be used to provide you with information of other relevant events in your area of interest.     

Important Notes:

  • The parties who will have access to your information (subject to your preference selections on above points) are the Conference Managers, the Conference host organisation (points 1 and point 4), delegates, sponsors and exhibitors of the Conference (point 2) and any future organisers of the Conference (point 3).

The parties mentioned above will rely on your above consent indications for the purposes of compliance.

  • You may withdraw your granular consent at any time by notice in writing to the Conference Managers.
  • You are entitled to access the information held by written application to the Conference Managers.

For further information please see our detailed corporate Privacy Statement at link

Quarantine

Australia is free from many plant and animal diseases prevalent in other countries.  Very strict quarantine rules apply to the import of animals and plants which cannot be brought into the country without prior application.  Animal and plant products are also restricted.

For more information see the ‘Information for International Travelers’ on the Australian Quarantine and Inspection Service (AQIS) website.

Tipping

Tipping is not as widespread or regulated in Australia as it is in other parts of the world.  Tipping is at your prerogative; a reward for service. A gratuity of about 10% is usual in restaurants if good service is received.  Tips for taxis are regarded as optional.

Vaccination

There is no vaccination required for entering Australia.  However, if you enter Australia from a yellow fever declared country but do not hold a vaccination certificate you will receive a Yellow Fever Action Card for further information.  More information can be found on the Department of Health of the Australian Government website.

Registration coming soon

Registration for ANZSC 2020 will open on 6 February 2019.  Join our mailing list to keep up to date with the latest Conference information.